OSX crash on startup #6670

issue codebox opened this issue on September 14, 2015
  1. codebox commented at 7:40 AM on September 14, 2015: none

    I have installed the latest release 0.11.0 on OSX Yosemite (10.10.5), I left the client syncing with the network (took over 24 hours) and towards the end of the sync the client crashed. I have since restarted my Mac (and the app, several times) and each time it crashes after a couple of seconds - I see the main client window and then it just dies. Selected details from the error report included below (ask if you need more):

    Process: Bitcoin-Qt [975] Path: /Applications/Bitcoin-Qt.app/Contents/MacOS/Bitcoin-Qt Identifier: org.bitcoinfoundation.Bitcoin-Qt Version: 0.11.0 (0.11.0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Bitcoin-Qt [975] User ID: 501

    Date/Time: 2015-09-14 08:37:37.374 +0100 OS Version: Mac OS X 10.10.5 (14F27) Report Version: 11

    Time Awake Since Boot: 2200 seconds

    Crashed Thread: 28

    Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: 0x000000000000000a, 0x000000011e1cab75

    Thread 28 Crashed: 0 org.bitcoinfoundation.Bitcoin-Qt 0x0000000107324b7d non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 156125 1 org.bitcoinfoundation.Bitcoin-Qt 0x000000010732825a non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 170170 2 org.bitcoinfoundation.Bitcoin-Qt 0x00000001073294c5 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 174885 3 org.bitcoinfoundation.Bitcoin-Qt 0x00000001073295aa non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 175114 4 org.bitcoinfoundation.Bitcoin-Qt 0x0000000107328f46 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 173478 5 org.bitcoinfoundation.Bitcoin-Qt 0x0000000107328f15 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 173429 6 org.bitcoinfoundation.Bitcoin-Qt 0x0000000107325d31 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 160657 7 org.bitcoinfoundation.Bitcoin-Qt 0x000000010730d043 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 59043 8 org.bitcoinfoundation.Bitcoin-Qt 0x000000010730c574 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 56276 9 org.bitcoinfoundation.Bitcoin-Qt 0x000000010730c0df non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 55103 10 org.bitcoinfoundation.Bitcoin-Qt 0x000000010730c069 non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 54985 11 org.bitcoinfoundation.Bitcoin-Qt 0x000000010732e11d non-virtual thunk to boost::exception_detail::error_info_injectorstd::out_of_range::~error_info_injector() + 194429 12 libsystem_pthread.dylib 0x00007fff8603705a _pthread_body + 131 13 libsystem_pthread.dylib 0x00007fff86036fd7 _pthread_start + 176 14 libsystem_pthread.dylib 0x00007fff860343ed thread_start + 13

    Thread 28 crashed with X86 Thread State (64-bit): rax: 0x0000000000003190 rbx: 0x000000005d7d1528 rcx: 0x0000000000003195 rdx: 0x000000011e1c79e4 rdi: 0x0000000000000000 rsi: 0x00007fa7a431fc50 rbp: 0x00000001156668f0 rsp: 0x0000000115666800 r8: 0x00000001156668b0 r9: 0x00007fa7a7186a00 r10: 0x00000000d6b08b21 r11: 0x00000000d6b14caf r12: 0x000000011e1c79e4 r13: 0x0000000115666908 r14: 0x0000000107de6b98 r15: 0x00007fa7a7186a00 rip: 0x0000000107324b7d rfl: 0x0000000000010202 cr2: 0x000000011e1cab75

    Logical CPU: 0 Error Code: 0x00000004 Trap Number: 14

  2. jonasschnelli commented at 11:51 AM on September 14, 2015: contributor

    Can you post what system your running on: CPU and Memory? I assume you are using binaries from http://bitcoin.org/bin/? Maybe try to start bitcoin-qt while having the "Activity Monitor" open and check your memory consumption?

  3. MarcoFalke commented at 12:01 PM on September 14, 2015: member

    @codebox Could you check if there is some helpful information in the debug.log found in ~/Library/Application Support/Bitcoin/ (or wherever you chose the data directory to be) ?

  4. codebox commented at 1:46 PM on September 14, 2015: none

    The debug.log file is updated, but nothing stands out as an obviously related error:

    2015-09-14 13:43:13 Bitcoin version v0.11.0 (2015-07-10 19:23:55 +0200) 2015-09-14 13:43:13 Using OpenSSL version OpenSSL 1.0.1k 8 Jan 2015 2015-09-14 13:43:13 Using BerkeleyDB version Berkeley DB 4.8.30: (April 9, 2010) 2015-09-14 13:43:13 Default data directory /Users/rob/Library/Application Support/Bitcoin 2015-09-14 13:43:13 Using data directory /Users/rob/Library/Application Support/Bitcoin 2015-09-14 13:43:13 Using config file /Users/rob/Library/Application Support/Bitcoin/bitcoin.conf 2015-09-14 13:43:13 Using at most 125 connections (2560 file descriptors available) 2015-09-14 13:43:13 Using 8 threads for script verification 2015-09-14 13:43:13 Using wallet wallet.dat 2015-09-14 13:43:13 scheduler thread start 2015-09-14 13:43:13 init message: Verifying wallet... 2015-09-14 13:43:13 CDBEnv::Open: LogDir=/Users/rob/Library/Application Support/Bitcoin/database ErrorFile=/Users/rob/Library/Application Support/Bitcoin/db.log 2015-09-14 13:43:13 Bound to [::]:8333 2015-09-14 13:43:13 Bound to 0.0.0.0:8333 2015-09-14 13:43:13 Cache configuration: 2015-09-14 13:43:13 * Using 2.0MiB for block index database 2015-09-14 13:43:13 * Using 32.5MiB for chain state database 2015-09-14 13:43:13 * Using 65.5MiB for in-memory UTXO set 2015-09-14 13:43:13 init message: Loading block index... 2015-09-14 13:43:13 Opening LevelDB in /Users/rob/Library/Application Support/Bitcoin/blocks/index 2015-09-14 13:43:13 Opened LevelDB successfully 2015-09-14 13:43:13 Opening LevelDB in /Users/rob/Library/Application Support/Bitcoin/chainstate 2015-09-14 13:43:13 Opened LevelDB successfully 2015-09-14 13:43:15 LoadBlockIndexDB: last block file = 312 2015-09-14 13:43:15 LoadBlockIndexDB: last block file info: CBlockFileInfo(blocks=100, size=51900612, heights=367681...368098, time=2015-07-30...2015-08-02) 2015-09-14 13:43:15 Checking all blk files are present... 2015-09-14 13:43:15 LoadBlockIndexDB: transaction index disabled 2015-09-14 13:43:15 LoadBlockIndexDB: hashBestChain=00000000000000000eaf2605729624f261b202e63d0e808e8928b3aa472ba93e height=367878 date=2015-08-01 04:41:54 progress=0.948585 2015-09-14 13:43:15 init message: Verifying blocks... 2015-09-14 13:43:15 Verifying last 288 blocks at level 3 2015-09-14 13:43:22 No coin database inconsistencies in last 13 blocks (9067 transactions) 2015-09-14 13:43:22 block index 8680ms 2015-09-14 13:43:22 init message: Loading wallet... 2015-09-14 13:43:22 nFileVersion = 110000 2015-09-14 13:43:22 Keys: 116 plaintext, 0 encrypted, 3 w/ metadata, 116 total 2015-09-14 13:43:22 wallet 107ms 2015-09-14 13:43:22 init message: Activating best chain... 2015-09-14 13:43:22 UpdateTip: new best=000000000000000011ad9253157cff77d7ab803b4cc5d5e4f2d2654be1d6495a height=367879 log2_work=83.15273 tx=78358636 date=2015-08-01 04:42:37 progress=0.948585 cache=0.0MiB(1tx) 2015-09-14 13:43:22 mapBlockIndex.size() = 374395 2015-09-14 13:43:22 nBestHeight = 367879 2015-09-14 13:43:22 setKeyPool.size() = 100 2015-09-14 13:43:22 mapWallet.size() = 15 2015-09-14 13:43:22 mapAddressBook.size() = 9 2015-09-14 13:43:22 init message: Loading addresses... 2015-09-14 13:43:22 Loaded 204 addresses from peers.dat 1ms 2015-09-14 13:43:22 dnsseed thread start 2015-09-14 13:43:22 upnp thread start 2015-09-14 13:43:22 net thread start 2015-09-14 13:43:22 addcon thread start 2015-09-14 13:43:22 opencon thread start 2015-09-14 13:43:22 msghand thread start 2015-09-14 13:43:22 init message: Done loading 2015-09-14 13:43:22 GUI: PaymentServer::LoadRootCAs: Loaded 199 root certificates 2015-09-14 13:43:23 receive version message: /Satoshi:0.8.6/: version 70001, blocks=374494, us=82.69.56.173:50463, peer=1 2015-09-14 13:43:23 Added time data, samples 2, offset -4 (+0 minutes) 2015-09-14 13:43:23 receive version message: /Satoshi:0.11.0/: version 70002, blocks=374494, us=82.69.56.173:50464, peer=2 2015-09-14 13:43:23 Added time data, samples 3, offset +1 (+0 minutes) 2015-09-14 13:43:23 ERROR: AcceptToMemoryPool: non-final 2015-09-14 13:43:24 UpdateTip: new best=00000000000000000a86c8731d923c9db284c6b34c5a364655483ec09abd94f0 height=367880 log2_work=83.15276 tx=78359247 date=2015-08-01 04:51:28 progress=0.948593 cache=2.6MiB(1066tx) 2015-09-14 13:43:25 UpdateTip: new best=000000000000000004caf2ab362269bac175abeac71852e0426e648e494a7f59 height=367881 log2_work=83.152791 tx=78359667 date=2015-08-01 04:52:20 progress=0.948594 cache=4.6MiB(1888tx) 2015-09-14 13:43:25 UpdateTip: new best=00000000000000000b834ba9cfc1ad6188972855859db6fc0f0543b388dac8d3 height=367882 log2_work=83.152821 tx=78360393 date=2015-08-01 04:56:15 progress=0.948597 cache=6.4MiB(2805tx) 2015-09-14 13:43:25 UpdateTip: new best=0000000000000000076df6f7f7176f1fa57964a05a0995736f26bfc01c987ed9 height=367883 log2_work=83.152851 tx=78360948 date=2015-08-01 05:04:51 progress=0.948605 cache=8.7MiB(3737tx) 2015-09-14 13:43:28 No valid UPnP IGDs found 2015-09-14 13:43:28 upnp thread exit 2015-09-14 13:43:33 P2P peers available. Skipped DNS seeding. 2015-09-14 13:43:33 dnsseed thread exit

  5. codebox commented at 1:47 PM on September 14, 2015: none

    With regard to system resources - I have over 3GB of free RAM at the time of the crash, and the CPU is mostly idle

  6. laanwj added the label Mac on Sep 22, 2015
  7. tomsw6 commented at 10:22 AM on September 24, 2015: none

    I have excatly same problem, I additional before installing latest version had no blocks available for long time as well as 0 blocks processed, last sych 6 years ago ... do you guys know how to run -reindex on mac with terminal?

  8. jonasschnelli commented at 2:41 PM on September 24, 2015: contributor

    @tomsw6: try /Applications/Bitcoin-Qt.app/Contents/MacOS/Bitcoin-Qt -reindex

  9. tomsw6 commented at 9:31 AM on September 25, 2015: none

    Is it in terminal?

  10. jonasschnelli commented at 9:46 AM on September 25, 2015: contributor

    Is it in terminal?

    Yes.

  11. tomsw6 commented at 8:16 PM on September 25, 2015: none

    jonasschnelli you are top man, a life saver, worked like a charm, last block received 6 years ago but at least it's moving, all out of synch, hopefully once catch up it will get get correct balance. thank you very much for your help. tom.

  12. laanwj closed this on Oct 27, 2015

  13. MarcoFalke locked this on Sep 8, 2021

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